Found outdated cruise information, need help understanding something on this website or want to suggest a correction? Contact our editorial team directly. For an existing booking, cancellation, refund or departure-day issue, your tour operator or booking provider is usually the fastest place to get help.
Budapest Boat Tours is an independent comparison and information website. We can correct or explain information published here, but we do not operate the vessels or control individual reservations.
Cruise prices, departure points, schedules, inclusions and product details can change. If you spot information that appears outdated, send us the page URL and tell us exactly what needs checking.
If a comparison, departure-point guide or explanation on Budapest Boat Tours is unclear, email us with the page you were reading and the information you could not resolve.
Those requests need to be handled by the company that holds your reservation. If you booked through GetYourGuide or another booking service, use the support options attached to that reservation.
For an immediate boarding problem, use the telephone number, meeting-point instructions or operator contact details shown on your booking voucher.
We independently compare cruise options and publish visitor-focused guides. When you follow a booking link, the reservation is completed with the external booking provider or tour operator shown on that page.
For website feedback, editorial corrections, partnership enquiries or questions specifically about information published on Budapest Boat Tours, send us an email. Keeping the subject specific helps us understand what you are referring to.
For corrections, include the exact Budapest Boat Tours page URL. For general enquiries, briefly describe what you need help with in the subject line.
A specific message is much easier to verify than “this page is wrong.” These details usually give us enough context to review the issue properly.
You do not need to write a long message. A few precise details are usually more useful.
We do not need private financial or identity information to review our website content.
If a live booking page differs from our guide, send us the page link so the published information can be reviewed.
If there is a practical detail you think would genuinely help future Budapest cruise visitors, you can suggest it.
Cruise operators, tourism businesses and relevant partners can use the same email address and clearly identify the business in the message.
Website content comes to us. Booking changes, refunds and ticket problems go to the company holding your reservation.
A page URL helps us investigate editorial issues; your booking voucher identifies the correct operator for reservation problems.
Never send payment-card details, passwords or identity documents when asking us to review website information.
Choosing the right contact first can save a lot of time, especially when your cruise departure is close.
Email us if an article, comparison, price reference, pier description or other information on this website appears incorrect.
Use the provider named on your confirmation because they control the reservation and payment.
Use the phone number or emergency contact shown on your voucher when the sailing is approaching.
Send relevant editorial feedback, corrections or legitimate partnership enquiries to info@budapest-boattours.com.